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As correctional agencies are increasingly required to place greater emphasis on performance management and accountability, understanding organizational assessment is now essential. Introducing the concept of organizational capacity to the correctional field, this book examines leadership, management, and organizational culture as they apply to correctional agencies. The text examines the influence of internal and external communication, information capital, human resource capital, evidence-based practice, and evaluation of outcomes. It integrates leadership and management principles with organizational theory and assessment practices and includes discussion questions, suggested readings, and references.
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