Niet blij met je aankoop? Geeft niet! Bij ons kun je binnen 30 dagen retourneren
Met een cadeaubon zit je altijd goed. De ontvanger kan de cadeaubon voor alles uit ons assortiment inwisselen.
Retourneren binnen 30 dagen
Written by a noted leadership and change management authority, this toolkit provides managers with critical guidelines on effective feedback for high performance based on best practices and offers a six-step framework on the feedback process. It presents tools for giving and receiving feedback in a variety of situations, including one-on-one use and group use. This second edition addresses new developments that include key teachings on overcoming resistance to change, the role of performance appraisals using feedback as a mentoring tool, and modeling feedback on "after-action" reports commonly used in military operations.