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The policy binder sits on the shelf, staff improvise at the desk, and visitors hear a different answer every time. Policy Notebook is a practical guide for library managers, trustees, school and branch librarians and small-library volunteers who must write rules people can understand and defend. It explains the difference between policies, rules and procedures, how to find authority and purpose, and how to keep a simple notebook of incidents, questions and exceptions that shows what really needs fixing. You will draft in plain language, test rules for fairness and access, work through lending, behaviour, collections, privacy and room-use examples, then approve, roll out and review. Each chapter ends with a task you can finish in an hour or two.
Hoi! Ik ben Libroamiko, je boekadviseur.
Hoe kan ik je helpen?